About the role
Design clear, accessible experiences that help people understand, supervise, and confidently use AI software.
The opportunity
Shape how people work with AI when an answer needs evidence and an action carries consequences. Move from workflow research to detailed interactions, working alongside product and engineering to make complex tasks understandable.
What you will do
- Research users, map operational workflows, and turn findings into prototypes and production-ready designs.
- Design AI interaction patterns for evidence, uncertainty, approvals, errors, progress, cancellation, and recovery.
- Create readable interfaces for dense information, sensitive data, and role-based actions.
- Maintain reusable components and accessible interaction patterns across responsive web experiences.
- Validate designs through usability sessions and collaborate with engineering on implementation quality.
What you bring
- A portfolio of shipped digital products showing your reasoning, research, interaction design, and attention to detail.
- Strong proficiency with Figma or comparable tools, prototyping, design systems, and developer collaboration.
- Experience designing complex workflows and making tradeoffs between usability, capability, and risk.
- Working knowledge of accessibility, responsive design, and clear product language.
- Ability to explain how AI-assisted behavior changes the information a user needs to make a decision.
Helpful experience
- Enterprise software, operational tools, document-heavy applications, or regulated-industry experience.
- Examples of designing human review, permissions, or trustworthy AI interactions.
Location & working arrangement
This position is based in our Burlingame, California office and requires working in the office five days a week.
This is a contract position. Scope, duration, and engagement terms will be discussed during the hiring process.
AI & ML knowledge
Strong applied knowledge of AI and ML behavior: probabilistic outputs, uncertainty, data limitations, human feedback, and how these affect trust, interaction design, and user decisions.
Every team member should be able to discuss the capabilities and limitations of AI relevant to their work, verify AI-generated output, protect sensitive information, and keep their knowledge current as the technology evolves.
Before you apply
Direct applicants only
We work directly with individual applicants. We do not work with recruiting agencies, consulting firms, offshore or outsourcing companies, or freelancers offering external services for these openings. Please do not submit candidates or service proposals on behalf of a third party. Individuals may apply directly for our listed contract positions.
U.S. work authorization required
All applicants must be legally authorized to work in the United States without employer sponsorship. Metrosion does not provide employment visa sponsorship.
On-site in Burlingame, CA
All positions require working on-site in our Burlingame, California office five days a week. These roles are not remote or hybrid.
Different perspectives. Shared purpose.
We welcome applicants from all backgrounds and value an inclusive, respectful workplace.